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• • QuikPAY
    • QuikPAY
    • Make Electronic Payments
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    • » How do I reset an authorized payer's password?
    • How do I set up an authorized payer? (Student only)
    • How do I set up a payment profile?
    • How do I update my e-mail address? (Authorized Payers only)
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How do I reset an authorized payer's password?

As a Student

If your authorized payer forgets his/her password, you can request a new one by clicking on the "Reset Password" button on QuikPAY™. Doing so will generate a new, temporary password that will be e-mailed directly to the authorized payer.

1. Login to OneStart at https://onestart.iu.edu.
2. Click the "Login" button.
3. Enter your username and passphrase.
4. Click the "Login" button.
5. Choose the Services tab at the top of your main menu.
6. Click "View/Pay Bursar Bill" under Services and Information in the financial section.
7. Select the "Authorized Payers" link from the menu on the left side.
8. Click the "Edit" button next to the authorized payer profile that you wish to change.
9. Press "Reset Password".

An e-mail message that includes the temporary password will be sent to the authorized payer.

As an Authorized Payer

If you know your login name, enter it and then click on "Forgot Password". When you or your student reset your password, a new temporary password will be e-mailed directly to you. Once you receive your temporary password, follow these steps to change your password:

1. Log in to QuikPAY™ at https://onestart.iu.edu. (Or click the web link included in the e-mail.) Use your existing QuikPAY™ Login Name and the temporary Password received in the e-mail. You will be directed to a new screen to create a permanent password.
2. Change your temporary password to a new password of your choosing:
   1. Enter the temporary password as the "Old Password".
   2. Enter a new password ("New Password").
   3. Enter your new password again ("Confirm New Password").

Note your new password for future reference. Remember that passwords and user names are case sensitive, so they must be entered exactly as they were when they were set up.